FEMI DANIEL

Orchestrated end-to-end payment solution implementations, collaborating with developers and testers to ensure robust system delivery and functionality.

Designed and meticulously documented payment APIs using Swagger/OpenAPI specifications, enhancing clarity and accelerating integration processes.

Executed comprehensive API testing with Postman collections and automation, ensuring high-quality, secure integrations with OAuth 2.0 and API keys.

Implemented critical rate limiting and API security best practices, significantly enhancing system resilience and data protection.

Monitored and optimized API performance metrics and response times, improving system efficiency and user experience.

Configured and troubleshot Verve card transactions via Interswitch payment gateway, maintaining seamless payment processing for users.

Developed and maintained robust MasterCard and Visa payment processing systems, ensuring secure and efficient transaction handling.

Ensured stringent PCI DSS compliance for card data security, safeguarding sensitive financial information and maintaining regulatory adherence.

Debugged and resolved complex card transaction failures and declined payments, restoring service continuity and minimizing financial impact.

Implemented 3D Secure authentication for international card transactions, bolstering security and reducing fraud rates.

Monitored and successfully resolved charge-back and dispute cases, mitigating financial losses and improving customer satisfaction.

Investigated and resolved critical payment gateway timeout and connectivity issues, ensuring high availability and uninterrupted service.

Conducted in-depth analysis of transaction logs and error codes, identifying root causes of failed payments and implementing corrective measures.

Executed complex database queries for payment reconciliation and reporting, ensuring data accuracy and supporting financial audits.

Provided comprehensive merchant onboarding and technical integration support, facilitating smooth adoption of payment solutions.

Developed detailed technical documentation and integration guides, improving developer efficiency and reducing support queries.

Delivered expert Level 2/3 support for complex payment processing issues, resolving critical incidents and maintaining operational stability.

Coordinated effectively with bank partners and payment processors to swiftly resolve issues, minimizing downtime and ensuring smooth operations.

Implemented resilient payment retry mechanisms and fallback systems, increasing transaction success rates and improving user experience.

Successfully integrated payment systems with Moniepoint's merchant services and POS solutions, expanding service offerings and market reach.

Developed and implemented PalmPay wallet-to-merchant payment flows and settlement processes, streamlining transactions and financial reconciliation.

Integrated with leading Nigerian digital wallets (Opay, Kuda, Carbon), expanding payment options and enhancing user convenience.

Managed wallet-to-bank transfers and account linking functionalities, ensuring secure and efficient fund movements.

Troubleshot and resolved mobile money transaction failures and timeouts, maintaining high transaction success rates and system reliability.

Configured real-time webhook notifications for payment status updates, improving transparency and operational efficiency.

Implemented NIBSS Instant Payment (NIP) for real-time fund transfers, enabling instant transactions and enhancing liquidity.

Integrated with NIBSS Central Pay for government payment collections, streamlining revenue processes for public sector clients.

Established BVN verification and validation processes, strengthening identity management and fraud prevention.

Managed NIBSS settlement and reconciliation procedures, ensuring financial accuracy and compliance with regulatory standards.

Ensured strict compliance with CBN regulations and guidelines, maintaining legal and operational integrity.

Troubleshot and resolved complex inter-bank transaction routing issues, ensuring seamless fund transfers across financial institutions.

Engineered ETL processes to integrate structured and unstructured data from diverse sources into data warehouses and BI tools, enabling comprehensive analysis.

Designed and maintained interactive dashboards and reports using Power BI and Tableau, delivering actionable insights to stakeholders.

Customized data visualizations to track key performance indicators (KPIs), providing stakeholders with actionable insights for strategic decision-making.

Implemented rigorous data validation and accuracy checks, ensuring high data quality standards across all BI platforms.

Collaborated with data engineers to troubleshoot and resolve data discrepancies, ensuring timely and accurate reporting.

Mentored junior team members and conducted training sessions on BI tools and best practices, enhancing team capabilities and fostering knowledge transfer.

Acquired proficient command of Excel functionalities and data analysis techniques, including data cleansing, manipulation, and conditional formatting.

Gained proficiency in automation using VBA, developing two functional macros integrated with buttons using account sales data.

Gained expertise in data visualization and storytelling using Excel and PowerPoint by creating impactful charts and interactive dashboards.

Spearheaded the creation of innovative bank products utilizing BAAS and a Merchant Configuration Portal, expanding service offerings and market reach.

Collaborated with development teams to define EPICs, user stories, and requirements within Microsoft Azure API Management, streamlining product development.

Developed API products on endpoints using Swagger as an Open API platform, enhancing testing and accelerating delivery cycles.

Contributed to the migration of bank services to a microservices platform, significantly improving system availability and reliability.

Engaged with merchants and customers in technical meetings to gather requirements, ensuring product alignment with unique business needs and user expectations.

Oversaw the successful creation of wallets for seamless fund transfers from third-party Fintechs, enhancing interoperability and user convenience.

Integrated Visa, Verve, and MasterCard payment features into USSD services, expanding payment options for millions of users.

Provided robust support for FCMB Mobile and *329# USSD API and database, ensuring high availability and performance for critical digital services.

Developed a *329# Transactions support web application for contact center agents, reducing issue resolution time and improving customer service efficiency.

Managed and took ownership of multiple Value-Added Services on USSD, ensuring timely completion and enhanced service delivery.

Successfully migrated mobile phone wallets from *329# Database to Finacle Core Banking (SB 141 Easy Accounts), ensuring data integrity and service continuity.

Managed regular deployments of updated USSD API with new features to IIS, enhancing system functionality and user experience.

Managed Windows Services deployments on *329# USSD Servers, ensuring stable operation of critical digital channels.

Developed robust electronic settlement applications using C#, streamlining financial reconciliation processes.

Designed and managed Microsoft SQL Server databases, providing critical support for e-settlement applications.

Initiated and executed a data analytics project for settlement transactions using Microsoft SQL Server, providing insights for financial optimization.

Coordinated the development and implementation of settlement applications with Interswitch, utilizing Visual C# and database support to streamline central card switching operations.

Managed Interswitch desk settlement and MIS reporting, ensuring accurate and timely financial data for decision-making.